Clear terms for a simple experience.

By accessing or using the EzzAqua website and services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

These terms apply to all visitors, customers, and other users who access or use EzzAqua services.

EzzAqua provides drinking and mineral water delivery services for homes, offices, and other eligible locations.

Service availability, delivery schedules, product options, and pricing may vary depending on your location and the plan selected.

When placing an order or subscribing to a delivery plan, you agree to provide accurate and complete information required to process your order.

• Orders are subject to availability.
• Subscription plans may have specific delivery schedules and conditions.
• We reserve the right to refuse or cancel an order where necessary.
• Any applicable charges will be displayed before an order is confirmed.

All prices displayed on our website are subject to change without prior notice. The applicable price will generally be the price shown at the time your order is confirmed.

Payments must be completed using the payment methods made available by EzzAqua. By submitting payment information, you confirm that you are authorized to use the selected payment method.

We aim to deliver orders according to the delivery schedule provided at the time of purchase. Delivery times may occasionally be affected by traffic, weather, operational issues, or circumstances beyond our reasonable control.

Customers are responsible for providing a correct and accessible delivery address and ensuring someone is available to receive the order where required.

Cancellation and refund eligibility may depend on the product, subscription plan, order status, and applicable policies.

If you need to cancel an order or request a refund, please contact our support team as soon as possible. Approved refunds will be processed using the applicable payment method or another method determined by EzzAqua.

You agree to use EzzAqua services responsibly and provide accurate information when creating an account, placing an order, or contacting us.

• Do not provide false or misleading information.
• Do not misuse or interfere with our website or services.
• Do not attempt to gain unauthorized access to our systems or customer accounts.
• Keep your account and login information secure.

EzzAqua takes reasonable steps to maintain the quality and safety of its products. Customers should store and handle delivered water products according to the instructions provided on the packaging.

If you receive a damaged, defective, or otherwise unsuitable product, please contact us promptly so that we can review the issue and provide appropriate assistance.

All content available on the EzzAqua website, including logos, branding, text, graphics, images, designs, and software, is owned by or licensed to EzzAqua unless otherwise stated.

You may not copy, reproduce, modify, distribute, or commercially exploit our content without prior written permission.

We work to keep the EzzAqua website available and accurate, but we do not guarantee that the website will always be uninterrupted, error-free, or available at all times.

We may update, suspend, modify, or discontinue portions of the website or services when necessary.

To the extent permitted by applicable law, EzzAqua will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or services.

Nothing in these terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

We may update these Terms & Conditions from time to time to reflect changes to our services, policies, or legal requirements.

Updated terms will be published on this page. Your continued use of EzzAqua services after changes are posted constitutes acceptance of the updated terms.

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes relating to these terms or EzzAqua services shall be subject to the jurisdiction of the appropriate courts, unless otherwise required by applicable law.

If you have questions about these Terms & Conditions, orders, subscriptions, or our services, you can contact our team.