Your Privacy Matters

Privacy Policy

We respect your privacy and are committed to protecting the information you share with EzzAqua.

Last updated: October 8, 2026

1. Information We Collect

When you use EzzAqua services, place an order, contact us, or interact with our website, we may collect information that you voluntarily provide to us.

This information may include your name, email address, phone number, delivery address, billing information, account details, and information related to your orders or subscription.

We may also collect limited technical information such as your IP address, browser type, device information, and website usage data.

2. How We Use Your Information

EzzAqua may use the information we collect to provide and improve our services.

  • Process and fulfill your water orders.
  • Manage subscriptions and deliveries.
  • Communicate with you about your orders.
  • Respond to customer support requests.
  • Improve our website, products, and services.
  • Send important service-related notifications.
  • Prevent fraud, abuse, or unauthorized activity.
  • Meet applicable legal and regulatory requirements.

3. Payment Information

If you make a payment through EzzAqua, payment information may be processed by our third-party payment service providers.

We do not intend to store complete payment card information on our own servers. Payment information is handled according to the security and privacy policies of the applicable payment provider.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to remember preferences, understand website usage, improve performance, and provide a better user experience.

You can control or disable cookies through your browser settings. Some website functionality may be affected if certain cookies are disabled.

5. Information Sharing

EzzAqua does not sell your personal information.

We may share information with trusted service providers when necessary to operate our business. These may include payment processors, delivery partners, hosting providers, analytics providers, customer support services, and other technology providers.

We may also disclose information when required by law, legal process, or to protect the rights, safety, and security of EzzAqua, our customers, or others.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, comply with legal obligations, and enforce our agreements.

8. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to request access, correction, updating, or deletion of certain information.

To make a privacy-related request, please contact us using the information provided below.

9. Third-Party Services

Our website may contain links to or integrate with third-party services. These services may have their own privacy policies and terms.

EzzAqua is not responsible for the privacy practices of third-party websites or services that we do not control.

10. Children's Privacy

EzzAqua services are not intentionally directed toward children who are not legally able to use such services. We do not knowingly collect personal information from children for purposes unrelated to providing our services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable legal requirements.

When changes are made, we will update the “Last updated” date displayed at the top of this page.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how EzzAqua handles your information, please contact us.